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US Number +1

We have developed a new feature that will allow your customers to have a local (+1) number while being in USA, Canada, Puerto Rico or Mexico. This feature works only for TezGSM + USA SIM cards. We hope that this will simplify the process of being reached on a local number within these countries.

How it works
* USA + SIM card registers on the network in USA, Mexico, Puerto Rico or Canada 
* +1 number is automatically assigned to it
* Customer receives SMS message stating that his local number is a +1 number 
* If a customer will be away from these networks for more than 60 day period his +1 number will be deactivated and he will receive a new one after he visits these countries again in the future. In each case a SMS message will be sent to customer about the fact that his +1 number is no longer active.

A few key points 
* Customer can accept calls/SMS messages onto +1 number in our USA, Pueto Rico, Mexico and Canada networks
* Customer can also accept calls/SMS messages on this number even without being in USA, Mexico, Puerto Rico and Canada for the next 60 days after leaving these countries
* Outgoing calls/SMS messages to numbers that start with +1 will be displayed with +1 number, outgoing calls/SMS messages to numbers that start with any other country code will have Estonian number or primary DID number previously ordered by the customer.
* The cost of incoming call for TezGSM user is per minute rate of incoming call in the host country plus 0.15EUR per minute. In case TezGSM user is in the country with free incoming calls, the cost will be just 0.15EUR per minute.

Please note that at all times your customer can be reached on the Estonian number.

Update (01.08.2013)

We are glad to provide you with the control tools for the service +1 American number. This service allows our customers to have an automatically assigned local (+1) number while being in the USA, Canada, Puerto Rico or Mexico and for the next 60 days after leaving these countries. This service is available only for TezGSM+USA SIM cards.

When customer arrives to the USA, Canada, Puerto Rico or Mexico, the +1 American number is assigned to his SIM card. Outgoing calls/SMS messages on the territory of these countries to numbers that start with +1 are displayed with the assigned +1 number. Now there is an option to control which number (American or Estonian) is displayed via USSD or XML-commands.

Please note that the commands are operational in case the automatic +1 American number is assigned to the SIM card.

USSD-commands:

*146*320#- deactivate the service. This command disables display of the +1 number upon outgoing calls and SMS messages to numbers starting with +1 that are done in the USA, Canada, Puerto Rico or Mexico. 

Reply: “Service deactivated. Your number is +372XXXXXX. You can still receive calls and SMS on your US number +1XXXXXXX. Incoming calls to US number are paid.” 

Thus the Estonian number will be displayed in outgoing calls and SMS messages.

*146*321#- activate the service. This command enables display of the +1 number in outgoing calls and SMS messages to numbers starting with +1 that are done in the USA, Canada, Puerto Rico or Mexico. 

Reply: “Service activated. Your US number is +1XXXXXX. Incoming calls to US number are paid. You can also receive calls and SMS on your number +372XXXXXX”. 

Thus the local (+1) number is displayed in outgoing calls and SMS messages to numbers starting with +1 while being in USA, Canada, Puerto Rico or Mexico. Outgoing calls and SMS messages to numbers that start with any other country code will have Estonian number.

*146*322#- check the status of the service. 

Reply: “Service deactivated. Your number is +372XXXXXX. You can still receive calls and SMS on your US number +1XXXXXXX. Incoming calls to US number are paid.” 
Or “Service activated. Your US number is +1XXXXXX. Incoming calls to US number are paid. You can also receive calls and SMS on your number +372XXXXXX”.

Should you have any questions, do not hesitate to contact us at support@tezgsm.com

Kind Regards,
Your TezGSM